Client is a Health Information Technology provider located on the East Coast.
Issue
This client uses Lawson Financials Applications and was utilizing a costly contractor to perform Systems
Administration tasks for their Lawson environment. The Systems Administration role was not equal to a full time equivalent, on-site employee.
DSI Solution
DSI provides senior-level, remote- Lawson Systems Administration support to the client on a “fractional” basis to cost-effectively support and maintain their Lawson environment. Within a block of 130 hours per quarter, DSI performs tasks associated with:
Technical Support and Maintenance
Lawson Patch Management
Lawson Security Administration
Lawson Portal Administration
Lawson Application Administration
Client Benefits
DSI provides efficiency via a highly skilled and knowledgeable resource to fulfill the client’s needs on a part -time basis. The client now has a very well maintained system and has realized an overall cost savings by using DSI services instead of a direct hire employee.
