We have a large, customized PeopleSoft install, and we were spending a lot of money per year for support from PeopleSoft (Oracle), and on internal PeopleSoft/Oracle DBA support. We were continually challenged with internal turnover, and lackluster external support, and felt that we weren’t getting our money’s worth. By cancelling our external PeopleSoft support, and moving all support, including PeopleSoft Admin and Oracle DBA, to Dimension Systems, we have reduced our PeopleSoft support charges by almost 65%, and our systems are running smoother than they have in years. I was very skeptical at first that Dimension Systems could deliver on their promise, but they have exceeded all my expectations. For the first time in years, I am totally confident that our Oracle databases are optimized, are cleanly backed up, and are being closely monitored. Additionally, our PeopleSoft environment is being managed by people who really know PeopleSoft administration, and again, I am confident that our PeopleSoft applications are running with proper configurations, and at peak efficiency. I also know that I have 24×7 support, which is difficult to provide with limited internal resources. Dave Swisher, Manager IT at Chart One
Dimension is an outstanding business partner with great expertise and exceptional customer service. They deliver the work that they promise on time and within budget. They work well with our IT staff and they effectively discuss issues and solutions with our users. Jane Durment, CIO at Marcus Corporation
For a software consulting firm to come in and handle ERP upgrades on schedule and on budget is pretty remarkable compared to the war stories we’ve heard. Steve Marquette, CIO at Quality Dining, Inc.
DSI is a pleasure to work with regarding all aspects of PeopleSoft maintenance and support. Their staff is very knowledgeable, works hard and fast, addresses issues quickly, follows directions well, and has helped our system perform better overall. Coupled with their flexible pricing we could not ask for more. Gary F. Miller, Director Information Technology at Grede Foundries, Inc.
We’ve been extremely pleased with Dimension Systems and we continue to use them, when the need arises. Ann Zabinski, Director of Enterprise Development at Marcus Corporation
Phone: 248-926-3400
Fax: 248-313-3030
