PeopleSoft Technical Support

Our approach to ensure that your PeopleSoft system is operating effectively and that your end-users’ day-to-day needs are addressed. Services include:

• Assist with production problem resolution
• Make improvements to programs, job flows, job control language, scripts, procedures, etc.
• Coordinate installation of new software
• Provide PeopleSoft operations support including Process Scheduler and application servers
• Provide PeopleSoft administration services including security and user maintenance
• Provide Unix / NT system administration
• Provide Web server administration
• Provide application help desk support for end users
• Conduct user training as needed
• Apply corrections to application programs and jobs
• Make minor changes to panels, programs and reports
• Develop ad-hoc queries and reports